Frequently Asked Questions
Everything you need to know about our minimalist earthing footwear.
How do I find the right size for my Earth Runners?
We highly recommend using our printable size templates. Since our sandals have a minimalist fit, your standard shoe size may differ; the template ensures your foot sits perfectly within the footbed.
What is the benefit of the copper earthing plug?
Our stainless steel backed copper plug combined with conductive lacing allows for electron flow between your body and the earth, mimicking the experience of walking barefoot while providing protection.
How long does shipping take?
Orders are typically processed within 2-4 business days. Domestic shipping usually takes 3-7 days, while international shipping can take 2-4 weeks depending on your local customs office.
Can I return or exchange my sandals if they don't fit?
Yes, we accept returns and exchanges on clean, unworn sandals within 30 days of delivery. Please ensure the laces have not been trimmed to remain eligible for a full refund.
How do I clean and maintain my sandals?
We recommend hand washing your sandals with mild soap and warm water. To maintain the conductive properties and longevity, avoid machine washing and allow them to air dry out of direct sunlight.
Are Earth Runners suitable for running and hiking?
Absolutely. Our sandals are designed for high-performance outdoor activities. The secure lacing system and Vibram outsoles provide excellent grip and stability on varied terrain.